RégimA Terms of Use

By accessing or using the Site, you confirm that you are at least 18 years of age (or the age of majority in your jurisdiction), that you have read and understood these Terms, and that you agree to be bound by them. If you are accessing the Site on behalf of a company or other legal entity, you represent that you have the authority to bind that entity to these Terms.

We reserve the right to modify these Terms at any time. Changes take effect immediately upon posting to the Site. Your continued use of the Site after any changes constitutes your acceptance of the revised Terms. We encourage you to review these Terms periodically.

2.1 Permitted Use

You may use the Site solely for lawful purposes and in accordance with these Terms. The Site is intended to provide information about RégimA products and services to skincare professionals, distributors, and consumers.

2.2 Prohibited Conduct

You must not use the Site to:

• Violate any applicable local, national, or international law or regulation
• Transmit any unsolicited or unauthorised advertising or promotional material (spam)
• Impersonate any person or entity, or falsely represent your affiliation with any person or entity
• Engage in any conduct that restricts or inhibits anyone's use or enjoyment of the Site
• Introduce any viruses, trojans, worms, logic bombs, or other malicious or technologically harmful material
• Attempt to gain unauthorised access to any part of the Site, the server on which the Site is stored, or any server, computer, or database connected to the Site
• Scrape, crawl, or systematically extract data from the Site without our prior written consent
• Use the Site in any way that could damage, disable, overburden, or impair it
• Use automated tools to access the Site in a manner that sends more requests than a human could reasonably produce in the same period

2.3 Account Security

If you are granted access to any restricted area of the Site (such as the admin portal), you are responsible for maintaining the confidentiality of your credentials and for all activities that occur under your account. You must notify us immediately of any unauthorised use of your account.

3.1 Ownership

The Site and all of its content — including but not limited to text, graphics, logos, images, product photographs, formulation descriptions, training materials, audio clips, digital downloads, data compilations, and software — are the property of RégimA (Pty) Ltd or its content suppliers and are protected by South African and international copyright, trademark, patent, trade secret, and other intellectual property laws.

3.2 Trade Marks

The RégimA name, the RégimA Zone name, and all related logos, product names, and trade names are trade marks of RégimA (Pty) Ltd. You may not use these marks without our prior written permission. All other trade marks, service marks, and trade names appearing on the Site are the property of their respective owners.

3.3 Limited Licence

We grant you a limited, non-exclusive, non-transferable, revocable licence to access and use the Site for your personal, non-commercial purposes. This licence does not include:

• Any resale or commercial use of the Site or its content
• Any collection and use of product listings, descriptions, or prices
• Any derivative use of the Site or its content
• Any downloading or copying of account information for the benefit of another merchant
• Any use of data mining, robots, or similar data gathering and extraction tools

Any use of the Site or its content other than as specifically authorised in these Terms is strictly prohibited and will terminate the licence granted herein.

3.4 User Submissions

If you submit any content to us (such as testimonials, reviews, or enquiries), you grant RégimA a non-exclusive, royalty-free, perpetual, irrevocable, and fully sub-licensable right to use, reproduce, modify, adapt, publish, translate, and distribute such content in any media. You represent that you own or have the necessary rights to submit such content and that it does not infringe any third-party rights.

4.1 Professional Use

RégimA products are cosmeceutical skincare formulations developed for use by and under the guidance of qualified skincare professionals, medical practitioners, and aestheticians. Product information on this Site is intended for professional reference and educational purposes.

4.2 Not Medical Advice

4.3 Accuracy of Information

We endeavour to ensure that product information on the Site is accurate and up to date. However, we do not warrant that product descriptions, ingredient lists, pricing, or other content is accurate, complete, reliable, current, or error-free. Product formulations, packaging, and availability may change without notice. In the event of any discrepancy, the information on the physical product packaging takes precedence.

4.4 Results and Testimonials

Individual results from using RégimA products may vary. Testimonials and before/after images displayed on the Site represent individual experiences and are not guarantees of specific results. Factors including skin type, age, lifestyle, and adherence to a professional skincare programme affect outcomes.

4.5 Availability

Product availability varies by region. The Site provides information about RégimA products globally; however, not all products may be available in your country. Contact your local RégimA distributor or visit the Stockist Locator for availability in your area.

The Site may contain links to third-party websites, including distributor websites, social media platforms, and reference sources. These links are provided for your convenience only. We have no control over the content of those sites and accept no responsibility for them or for any loss or damage that may arise from your use of them.

The inclusion of any link does not imply our endorsement of the linked site. We encourage you to review the privacy policies and terms of use of any third-party sites you visit.

6.1 Disclaimer of Warranties

The Site and its content are provided on an "as is" and "as available" basis without any warranties of any kind, either express or implied, including but not limited to implied warranties of merchantability, fitness for a particular purpose, or non-infringement. We do not warrant that the Site will be uninterrupted, error-free, or free of viruses or other harmful components.

6.2 Limitation of Liability

To the fullest extent permitted by applicable law, RégimA (Pty) Ltd, its directors, officers, employees, agents, suppliers, and licensors shall not be liable for any indirect, incidental, special, consequential, or punitive damages, including but not limited to loss of profits, data, goodwill, or other intangible losses, arising out of or in connection with:

• Your access to or use of (or inability to access or use) the Site
• Any conduct or content of any third party on the Site
• Any content obtained from the Site
• Unauthorised access, use, or alteration of your transmissions or content
• Any adverse reaction or skin condition arising from the use of RégimA products without professional guidance

6.3 Consumer Protection

Nothing in these Terms limits or excludes any liability that cannot be limited or excluded under the Consumer Protection Act 68 of 2008 or any other applicable South African consumer protection legislation. Where such legislation applies, our liability is limited to the maximum extent permitted by law.

6.4 Aggregate Liability Cap

In no event shall our total aggregate liability to you for all claims arising out of or relating to these Terms or your use of the Site exceed the greater of (a) the amount you paid us in the twelve months preceding the claim, or (b) ZAR 1,000 (one thousand rand).

You agree to defend, indemnify, and hold harmless RégimA (Pty) Ltd and its directors, officers, employees, agents, and licensors from and against any claims, liabilities, damages, judgments, awards, losses, costs, expenses, or fees (including reasonable legal fees) arising out of or relating to:

• Your violation of these Terms
• Your use of the Site in a manner not authorised by these Terms
• Your violation of any third-party rights, including intellectual property rights
• Any content you submit to the Site

Your use of the Site is also governed by our Privacy Policy, which is incorporated into these Terms by reference. By using the Site, you consent to the collection and use of your personal information as described in the Privacy Policy.

We are committed to protecting your personal information in accordance with the Protection of Personal Information Act 4 of 2013 (POPIA) and, where applicable, the General Data Protection Regulation (GDPR).

The Site uses cookies and similar tracking technologies. By continuing to use the Site after being presented with our cookie notice, you consent to our use of cookies as described in our Privacy Policy (Section 5). You may withdraw consent for non-essential cookies at any time using the cookie preference controls on the Site.

10.1 Governing Law

These Terms shall be governed by and construed in accordance with the laws of the Republic of South Africa, without regard to its conflict of law provisions.

10.2 Jurisdiction

Any dispute arising out of or in connection with these Terms or your use of the Site shall be subject to the exclusive jurisdiction of the courts of the Republic of South Africa, specifically the courts of the Gauteng Division, Johannesburg, unless you are a consumer entitled to bring proceedings in your local jurisdiction under applicable consumer protection legislation.

10.3 EU and UK Users

If you are a consumer located in the European Union or the United Kingdom, you may also have the right to bring proceedings in the courts of your country of residence, and you may have access to alternative dispute resolution mechanisms under applicable EU or UK law.

11.1 Informal Resolution

Before initiating any formal legal proceedings, you agree to first contact us in writing to attempt to resolve the dispute informally. We will endeavour to respond within 30 days. Many disputes can be resolved quickly and amicably through direct communication.

11.2 Consumer Complaints (South Africa)

If you are a South African consumer and your complaint is not resolved to your satisfaction, you may refer the matter to the relevant consumer protection authority:

11.3 EU Online Dispute Resolution

If you are an EU consumer, you may also use the European Commission's Online Dispute Resolution platform at ec.europa.eu/consumers/odr.

In accordance with the Electronic Communications and Transactions Act 25 of 2002 (ECTA), RégimA's details as required for electronic communications are:

If any provision of these Terms is found to be invalid, illegal, or unenforceable by a court of competent jurisdiction, that provision shall be modified to the minimum extent necessary to make it enforceable, or severed from these Terms if modification is not possible, without affecting the validity and enforceability of the remaining provisions.

These Terms, together with our Privacy Policy, constitute the entire agreement between you and RégimA regarding your use of the Site and supersede all prior agreements, representations, and understandings.

Our failure to enforce any right or provision of these Terms shall not be deemed a waiver of such right or provision.

If you have any questions about these Terms of Use, please contact us:

You may also submit a query via our Contact Us page.